Privacy Policy

Last Updated: [Insert Date]

Welcome to Pineapple! At thepineapplestyle.com, we’re passionate about providing stylish activewear for your dynamic lifestyle while respecting your privacy. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or make a purchase.

1. Information We Collect

To provide our global community with seamless service from Nashville to Tokyo, we collect:

• Personal Information: When you make a purchase, create an account, or contact us, we collect your name, email address, shipping address, payment information (processed securely through our payment partners), and phone number.
• Activity Data: Information about how you interact with our site (pages viewed, items clicked) to help us improve your shopping experience for must-have joggers or co-ord sets.
• Device Information: Technical details about your device (IP address, browser type) to optimize our mobile-friendly checkout.
• Preferences: Your size preferences and wishlist items to personalize recommendations for girls’ sportswear or women’s hoodies.

2. How We Use Your Information

We use your data with the same precision we design our technical mesh styles:

• Process orders for performance tops and unisex kids’ items with instant processing
• Provide customer support from our Nashville-based team
• Improve our website and product offerings (like our popular leggings collection)
• Send marketing communications (only if you opt-in) about new arrivals like dancewear or co-ords
• Prevent fraud and enhance security, because we know security is as important as style

3. Data Sharing & Disclosure

We treat your information like our exclusive Pineapple x The Next Step collection – with care and limited access:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and marketing – all bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, your safety, or others’.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information.

4. International Data Transfers

While we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in the United States, protected by our security measures regardless of location.

5. Data Security

Your payment security comes first – all transactions are protected with 256-bit SSL encryption, the same standard used by our payment partners Visa, MasterCard, JCB, and PayPal.

Additional protections include:

• Secure servers with restricted access
• Regular security assessments
• PCI-DSS compliant payment processing

6. Your Rights

You have rights regarding your personal information, as flexible as our bestselling leggings:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion under certain circumstances
• Opt-Out: Unsubscribe from marketing emails
• Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like the perfect fit of our girls’ sweatshirts & hoodies, we use cookies to make your experience just right:

• Essential Cookies: For core functions like shopping cart and checkout
• Performance Cookies: To understand how customers use our site
• Marketing Cookies: To show relevant ads (only with your consent)

Manage preferences via your browser settings or our cookie consent banner.

8. Children’s Privacy

While we offer unisex kids’ items, our website is not directed at children under 13. We don’t knowingly collect their information without parental consent.

9. Policy Updates

We may update this policy as our collections evolve. Significant changes will be notified via email or site notice.

10. Contact Us

For privacy questions, reach our Nashville team at:

Pineapple Customer Service
2317 Fernwood Dr, Nashville, US 37216
Email: [email protected]
Response time: 24-48 hours